Did you say "live support" when I need it? Yes, we did.

If you can access the Internet, we can help you instantly. Using GoToAssist™ technology and your connection to the Internet, we can see, diagnose, and help solve most computer problems. There's no additional software needed!

Here's how it works:

• Connect to the Internet and visit our website's Live Support address.
• Login and type your question in the form provided. Our support representative will be notified. Stay online and wait for the chat box to appear.
• Work directly with our support representative diagnose the problem. No more explaining what happened over the phone. Our representative actively works with your computer to help you figure out what is wrong.
• See progress (and results). There is no waiting for a somebody to show up at your desk. When the problem can be fixed via Live Support, you can get back to work. 

We've learned that most software-related problems can be solved with our Live Support. That's why we include Live Support in all our per machine support programs.

Do you want to try it for yourself? Click here to request a demonstration.